نمونه سئوالات زبان هتلداری
1. …….. records all bookings by date of arrival and shows all arrivals for a particular day.
a) Reservation chart
b) Hotel register
c) Guest history
d) Reservation form
2. Refund means……….
a) Reservation
b) Office worker
c) Repayment
d) Concerning money
3. A person who looks after one section of the kitchen is called……….
a) Matre’d
b) Chef de partie
c) Under chef
d) Commis chef
4. Beverage means……..
a) Meat
b) Food
c) Level
d) Drink
5. Which complaint is NOT justified?
a) Becoming angry over a short delay
b) Being brought the wrong order
c) Not getting the kind of room which was booked
d) Being over charged over a short delay
6. Disastrous means…………
a) Very dirty
b) Very bad
c) Failure
d) Not polite
7. What is the similarity between tourist and business traveler?
a) Both need business hotels
b) Both need hotels that provide clean and quiet rooms
c) Both need office meeting rooms
d) Both need average hotel rooms
8. Double checked means……….
a) Check twice
b) Very important
c) Joined to
d) Without delay
9. Which one does assemble packages and offer all vacation accommodations?
a) Tour
b) Tour agency
c) Travel company
d) Tour operator
10. Package is ……….
a) Group of people traveling
b) Companies or people who sell tours
c) Inclusive tour
d) Customers
Answer key:
1. A
2. C
3. B
4. D
5. D
6. B
7. B
8. A
9. C
10. C
